frequently asked questions

Do you offer free shipping?

Free shipping is available for orders of $250 or more.

When will I receive my order?

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page at checkout.

Do you ship internationally?

Due to the fragile nature of our items, we currently only ship to the US.

What is your refund policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please view our full Refund Policy for more information.

Do you offer studio tours?

Studio tours are available by appointment only. Please contact us to schedule a tour.

I don't live in Washington. Is there somewhere else I can see your work in person?

Please visit our Stores list to see the list of art galleries and stores that feature Nixon Art Glass.

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